Getting Help and Support
Whether you are a new user trying to set up your first simulation, or an experienced developer contributing to the core code, the OOFEM community is here to help.
Please review the available resources below to ensure your question gets to the right place!
The OOFEM Forum (Preferred)
The best place to ask questions, share knowledge, and get help.
If you are running into an issue, need help structuring your input files, or want to discuss specific simulation strategies, please head over to the official forum. Our community and core developers actively monitor the discussions here, making it the fastest way to get support.
Tip: Before posting a new question, try using the forum's search function. There is a good chance another user has already asked about and solved the exact same problem!
The OOFEM Wiki
A community-managed knowledge base.
The OOFEM Wiki is a collaborative, user-managed resource. It is an excellent place to find user-contributed tutorials, element-specific examples, and additional guides on building and running the software across different platforms.
Community Showcase
Share your work and see what others are building!
Follow us on X @OOFEMorg and use the hashtag #OOFEM to share your work. It's a great way to connect with the community, showcase your achievements, and see what others are building.
GitHub Issues (For Developers)
For bug reports, feature requests, and code contributions.
If you are a developer or an advanced user who has found a verifiable bug in the source code, or if you want to propose a technical feature, please open an issue on our GitHub repository.
Please note: GitHub Issues are strictly for code-level tracking. For general support, installation help, or "how-to" questions, always use the forum instead.
Commercial Support
For organizations requiring dedicated assistance, we offer a range of commercial support services, including:
- Customized Training: Tailored courses designed to meet your team's specific needs, delivered on-site or remotely.
- Custom Development: Professional services to implement new features, material models, or element types to meet your project requirements.
- Consultancy Services: Expert guidance on complex simulation challenges, model setup, and results interpretation.
For inquiries about commercial support, please contact us at oofem@fsv.cvut.cz.
(since January, 2023)